Client profiles
Who I work with – and how you can tell
Six profiles, six typical starting situations. Pick the one closest to your organisation – and you will see straight away where we would begin.
Do I need to come from your sector?
No. And I do not claim otherwise: I am not an expert in your product, your production or your range. You have people who know that better than any outsider.
The patterns that make change fail, on the other hand, are the same across sectors: unclear responsibility, a conflict of objectives that no one names, line managers already at capacity – and an initiative that is supposed to run on the side. That is exactly where I start.
My background is the financial sector, since 1990, more than 20 years of it in leadership roles. There, steering, sales logic and regulation are particularly closely intertwined – anyone who has mastered that quickly finds their way in other structures too. Where sector knowledge is genuinely essential, I will tell you so in the first conversation and work with your specialists.
Six profiles
Banks and financial services providers
SituationMargin pressure, regulation and several programmes at once. Sales are below plan, even though the figures in the report add up.
GoalSteering that reaches day-to-day customer contact – not just the steering committee.
Banking groups and cooperatives
SituationThe central institution and the members pull in different directions. Which services are shared has grown historically rather than been decided.
GoalA clear scope for the shared services – and members who back it.
Topic page: Banking groups & ecosystems · Start the transformation check
Mid-sized companies
SituationIndustry, trade or services. The business is running, but the structures date from a time when the company was half its size.
GoalChange that reaches day-to-day business without bringing operations to a halt.
Topic page: Transformation in mid-sized companies · Start the change readiness check
Owners, holdings and investors
SituationA holding is not delivering what the plan promised. The reports are there, the impact is not.
GoalAn independent assessment – and someone who takes over implementation if needed.
Supervisory boards, advisory boards and committees
SituationYou are expected to judge whether an initiative is viable – on the basis of documents produced by the initiative itself.
GoalA second, independent view, confidential and without a board role.
Topic page: Transformation on the supervisory board · Start the decision check
Organisations with a vacant leadership position
SituationA key position is vacant or a special situation is tying up the entire management. Day-to-day business carries on regardless.
GoalSomeone who provides interim cover until the position is filled or the situation is resolved.
Frequently asked questions on interim management · Start the mandate check
Or start from your situation
Sometimes no profile fits, but the situation does. Choose the tile that best matches where you are right now – each leads to a tool that gives you an initial assessment in a few minutes.
Sales
“Sales are not delivering what they could.”
The figures add up in the report, but not in the market.
Projects
“A project is stuck and no one says why.”
The status lights are green, the result is red.
Change
“It has been decided – but it is not reaching day-to-day work.”
The solution is good. What is missing is acceptance.
Restructuring
“We are facing a major restructuring.”
Not every weakness calls for restructuring. Sort first, then build.
Decisions
“Objections always come too late here.”
The higher up you sit, the less often anyone contradicts you.
Cooperation
“We want to organise services jointly.”
With partners, within a banking group or in a cooperative.
None of these
“None of these quite fits.”
Then the more honest question comes first: would a conversation with me be worthwhile for you at all? Seven statements, around 90 seconds – and a clear answer, even if it is no. Not every need is an assignment, and not every assignment begins with a proposal.
What happens next
You check for yourself
A self-assessment takes a few minutes and stays with you. You see how robustly your initiative is set up.
We talk
In the first conversation I assess your situation and tell you openly whether and how I can help – even if the answer is no.
You decide
You receive a concrete proposal with scope, sequence and outcome. Only then do you decide whether to work together.
What this looks like in practice:
Not sure which profile fits?
Then simply ask. A first conversation is without obligation, and it ends with an honest assessment – not a proposal. If you would like to know beforehand whether an enquiry is worthwhile at all: the mandate check answers that in around 90 seconds.
STRAIGHT TALK · EXECUTION · RESULTS