Prefer something to take away? Everything you can use without a project is in the library →
People decide from two directions: towards something or away from something. Why advisory conversations often hear only one of them – and which question changes that.
Towards or away from: the two directions of every decision Weiterlesen →
Pricing discipline in sales rarely fails because of the market. It fails because of exceptions nobody measures – three places where margin is lost, and a grid for your own assessment.
Action programmes rarely fail in execution. They fail because of decisions that nobody takes – three places where things get stuck in the steering committee.
Steering committees never lack a plan. They lack the decision. Weiterlesen →
In bank sales, omnichannel rarely fails because of the app. It fails because channels are counted against each other – three places where it gets stuck, and what helps in the first 90 days.
Omnichannel in bank sales: the branch is not the problem. Weiterlesen →
“What the customer wants, we build!” sounds like customer focus but often means abandoning strategy. The questions you should clarify before every commitment.
Coaching only works if the coachee actively reflects. Why a lack of standards, a consumer mindset and excessive expectations regularly prevent success.
Culture cannot be decreed. It emerges from what leadership models, tolerates and sanctions. Where change leadership needs to start so that change reaches everyday work.
The real delay lies between decision and execution. How to close this gap without additional resources.
Simply get going: how to act faster as a business owner Weiterlesen →
Markets shift faster than business models. How to recognise that your model is under pressure – and which adjustments pay off for mid-sized businesses.
Strategies for adapting business models in SMEs Weiterlesen →
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