Self-assessment
Can your organisation implement change?
The best solution fails without acceptance. 20 statements along the five elements of the ADKAR model and General Electric’s Change Acceleration Process. Four minutes, no registration.
Why good solutions still fail
General Electric sums it up in an equation: Q × A = E. The effectiveness of an initiative is the product of the quality of the solution and its acceptance – not the sum. If acceptance is close to zero, so is the effect, however good the solution is. This change readiness assessment examines the acceptance side in twenty statements along the five elements of the ADKAR model.
Four minutes
Twenty statements, four response levels. No free-text fields, no login, no download.
Five dimensions
Awareness, desire, knowledge, ability, reinforcement. You see immediately which of the five elements your initiative is missing.
No email address
Your results are generated in your browser. Your answers are not transmitted and no email address is requested. All that is counted, anonymously, is that a check has taken place.
Relate your answers to a specific initiative, not to your institution in general. Whether restructuring is on the agenda at all is answered by the transformation check. How I support change initiatives is described under Services.
The check
20 statements along the five elements of the ADKAR model, around four minutes. Relate your answers to your most important current or planned change initiative – not to your institution in general.
Your answers stay in your browser. They are not transmitted or stored, and the check does not ask for an email address. Only when you share your result at the end does it leave your computer – and even then only to the recipient you choose yourself. All that is counted, anonymously, is whether a check was started, abandoned or completed, how long it took and which route you chose afterwards – without your answers, without your IP address, without a cookie and without recognising you again. What exactly is counted →
Basis: the five elements of the Prosci® ADKAR® model (Jeff Hiatt, 2006) – Awareness, Desire, Knowledge, Ability and Reinforcement. ADKAR is a registered trademark of Prosci; I refer to the model and am neither certified nor commissioned by Prosci. Supplemented by General Electric’s Change Acceleration Process with the equation Q × A = E: the effectiveness of an initiative is the product of the quality of the solution and its acceptance – not their sum. The reference point for urgency is the first step of Kotter’s model.
Where the twenty statements in this check come from – and what I changed in the models:
Awareness
0 of 20 statements answered · 0%
Your results
Your profile across five dimensions
Your biggest lever:
And the other institutions?
You will deliberately not find benchmark values here. A check sheds light on one section; your institution, however, is not a section. What your compliance function permits may be prohibited at the institution next door – the same matter, two judgements, two different scopes for action. An average conceals this and invites the wrong conclusions. Sound benchmarking requires knowing the whole, not just this one area.
Why I take this approach – and what you should ask if someone offers you benchmarks:
You now have a picture of your ability to implement change. The uncomfortable question is the next one: which of the five elements are you missing – and who will close that gap while day-to-day business carries on? I will give you an honest answer to that in 30 minutes.
Book a first conversationOther perspectives
- Sales check – when your figures are not where they should be
- Project check – when initiatives do not deliver
- Transformation check – when it is unclear whether restructuring is needed
- Decision check – when a decision is due and nobody takes it
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Note: this self-assessment provides general information and does not replace an examination of the individual case. The legal information applies.
Please read first
A self-assessment, not an expert opinion.
This check is a tool for self-assessment. It does not replace a conversation or an examination of the individual case.
The result is based exclusively on your own answers. It is therefore as reliable as your assessment – and just as subjective. Another person from your institution, an external auditor or I myself may arrive at a different result and different conclusions from the same statements.
No commitment can be derived from the result – neither about the state of your organisation nor about the effect, duration or success of possible measures. You make decisions on your own responsibility.
Your answers stay in your browser and are not stored. All that is counted, anonymously, is that a check was started and completed – what exactly that means.
The legal information and the privacy policy apply.
When a change readiness assessment pays off
A change readiness assessment shows whether an organisation can carry a planned change – before money and credibility have been spent on it. In banks, three moments are typical.
Before a merger
Two institutions, two ways of working. Assess both sides separately – the gaps do not have to be in the same place.
Before a programme starts
Approval by the board is not yet readiness in the organisation. Check before the kick-off, while the plan can still be adjusted.
Before a system switchover
A new core banking system or a new sales process changes the working day of hundreds of people. Knowledge and ability decide whether the go-live holds.
How to read your result: the overall score shows the starting position, the weakest dimension shows the lever. If an initiative has already stalled, the five dimensions show where it is stuck. Ask a second person from a different level to complete the assessment as well – if the results differ widely, that gap is the most important finding. The assessment needs no registration, takes four minutes and does not ask for an email address.
Continue with
This check measures whether your institution can see a restructuring through. The transformation check answers the question that comes before it: whether restructuring is the right answer at all.